Update December 2023
Plans for 2023 went awry, to put it mildly. It has been an incredibly hectic year, both within business and on a personal level, dealing with family illness, leading to many appointments, meetings and sad to say, arguments with authorities. All now dealt with and the right people on board, freeing up my time to continue building our family business throughout 2024. Perhaps a little more information than you need, however, I feel it is important to highlight, despite all the issues we faced, every order was completed, and we remain commitment to offering excellent products and customer service without compromise.
Time to move forward
I write this update today the 8th December and plans for 2024 are on track, having already completed house orders for this year.
While we continue to work through 2024 orders for our Heirloom Collection, we will also be increasing stock and expanding our popular range of mouldings with new designs.
Alongside this, having now stopped accepting Heirloom orders (more information below), we will also be allocating some time to work towards building the first display model of our New 'Grandeur Collection'. As many will be aware, we had every intention of releasing these new houses much sooner, but with more and more Heirloom orders, and the issues mentioned above, these new designs had to be pushed back. Believe me when I say, We can't wait to share these incredible new builds with you, so please be patient, they are going to be quite special.
Lastly for this update, please allow me to clarify the future of our Heirloom Collection, as there seems to be a little confusion.
These designs will return at a later date. However, when we make them available again, they will be offered with 'Ready to go' options, on a first come first served basis, instead of 'made to order'. Reaching a two year order book has been an incredible acknowledgment of how much regard our customers have for our houses, and their patience to wait. But a large order book comes at a cost of slowing down development, hence the need to change the way we operate for now. We look forward to offering these very popular houses once again, as soon as possible.
Update 4th August 2023
Our order book is now full for our Heirloom Collection.
Look out for 'Ready to go' options in the future.